Services

Whatsapp for Business Solutions

Kyodai support you to deliver Whatsapp Business services – voice and messaging- efficiently and effectively.

Easy for customer to reach out
WABA API support (incld. Voice)
Secured customer portal
End to end encryption channel
Customer Portal ready
Integration with 3rd party CRM/ Omni channel
Integration with other API platform to create integrated system
Chatbot (English, Indonesian) support

Text Messaging

Marketing
Utility
Service
Authentication

Whatsapp Voice API

Incoming Official
Outgoing

Contact Center Solutions

Kyodai help you build and operates Contact Center solution based on your ever changing business requirements. Customer satisfaction is Kyodai’s priority, and careful planning and choosing the right partner is key to your successful Contact Center implementation

Multi channel support : SIP Trunk, SMS, Email, WABA –Text Msg, Voice API
Social media integration : Facebook, Instagram, X (Twitter), etc
Secured platform and end to end encryption channel
Dashboard for performance monitoring
Flexible use case : customer information, collection, customer support, etc
IVR (interactive Voice Response) ready
Scenario based chatbot, TTS and STT ready
API based integration with 3rd party system – CRM
Voice recording – on premise or cloud based – available
Cloud based solution

Contact Center

Information
Collection
Customer Support
Ticketing

Omnichannel

Email Applications
Whatsapp
Social Media
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